Returns and Refunds Policy
All sales are final. We do not accept returns or issue refunds, except where required by applicable law.
Before placing your order
Please confirm the product, pack size, colour and quantity before ordering. Contact us on WhatsApp if you need help choosing the correct product.
Damaged, defective or incorrect goods
Inspect your order on delivery. If goods arrive damaged, defective or different from what you ordered, tell the delivery provider and contact us promptly on WhatsApp with your order number and photos. We review these claims in accordance with applicable law.
Your legal rights
This policy does not exclude any mandatory consumer rights under Lebanese law, including any applicable right to withdraw from an online purchase or remedies for defective or incorrectly supplied goods. Contact us on WhatsApp with your order number to exercise an applicable right.
Polytechnical Industries
Sodeco Square Block C 3rd floor